My perfect client comes in one of two forms. However, for starters, they have much in common. Mostly, their lives are actually pretty good. For some, life is great, even awesome. They have nothing to complain about. They have everything to be grateful for. Yet, something’s not quite right. Sometimes they can’t put a finger on […]
There I was at work, with a client who wanted to add three staff members to my project team. Groupthink in my organization enabled a situation where that wasn’t going to happen, and that was acceptable. My option was to tell my client it was impossible: they couldn’t take part on this important project. I […]
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