My Perfect Client

Get everything pulling in the same direction

My perfect client comes in one of two forms. However, for starters, they have much in common.¬†Mostly, their lives are actually pretty good. For some, life is great, even awesome. They have nothing to complain about. They have everything to be grateful for. Yet, something’s not quite right. Sometimes they can’t put a finger on […]

We Needed To Achieve The Impossible And Perform A Miracle

Help teams build a bridge to high performance

There I was at work, with a client who wanted to add three of their own company’s staff members to my company’s consulting project team. Groupthink in my organization created a situation where that wasn’t going to happen, and somehow that was acceptable. My option was to tell my client it was impossible: their people […]