Is it true that people don’t trust companies?

Is trust really missing in modern organizations?

Media says people don’t trust companies.

Of course, it’s a matter of perspective, right?


In fact, people absolutely trust companies.

Some people and employees trust companies to mistreat them, lie to them, and even defraud them.

Some managers don’t trust people to voluntarily do good work. In fact, some managers (sometimes called Theory X managers) trust people to not do good work. They actively put in place controls, manipulations, and even coercion and intimidation that’s intended to keep employees in line and taking desired behaviors. It is almost a certainty that managers with that mindset will also create similar controls for other organizational stakeholders, including customers.

In response, people, customers and employees alike, step back from the company, and through the application of common misattribution errors, they often step back and away from all managers and companies in general. After all, not all companies and managers are bad, right? Still, we all have a tendency to generalize an experience with one person or company to all people or companies.

In turn, the trust gaps grow.

Employees and customers pull away.

Managers coerce, manipulate, and control.

The trust of not working and not being supported grows.

Trust is present at all times. All a skillful manager or leader needs to do is determine what and who is trusted, and why.

Comment and mention a manager or leader who gets it, and consciously creates the kind of trust we all want to experience every day.

Hi, I’m Dylan Cornelius. I’ve spent my career helping Fortune 500 companies build custom products and change the lives of their employees and customers. Now I teach business owners how to manage change like best businesses. Get great results, and change your life with product development, continuous improvement, and agile management practices. Not only does it help at work, it works for self development, life problems, fitness plans, and chronic illness. In graduate school, I concentrated in “Management of Innovation” — after all, I worked in Silicon Valley, and I’d grown up just down the road! It was there I learned we don’t have to work so hard! We don’t have to rely on trial and error or hope, we don’t have to settle for less than we really want, and, most of all, we deserve to have advantages just like the big companies. There’s a better way to get great results and change your life. Let me show you how to manage change like the best businesses. Get great results and change your life with product development, continuous improvement, and agile management practices.

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