“When we had conversations, I left feeling powerful, like the only possible outcome is achievement of the goal, like failing isn't possible. He has an insight about business and interpersonal situations that somehow miraculously identifies more possibilities, even in situations where the options seem limited or bad.”
“Dylan works very well with all people. He quickly figures out what support a person needs and gives it to them.”
“...Dylan led improvements in customer issue management and communication, and the stress in the Support, Sales, and customer teams simmered down and went away. ...it was clear a real difference had been made and Dylan was key to that difference.”
Change is still possible. Get clear direction.
Proven process. Empathetic Support.